Last update: October 16th, 2024
At Day Pass Costa Rica, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information in accordance with Costa Rica’s Law No. 8968 (Law on the Protection of the Person concerning the Treatment of Personal Data). By using our platform, you agree to this policy.
1. Information We Collect
We collect personal information that you voluntarily provide when making a reservation or contacting us, including:
- Name and Surname
- Email Address
- Phone Number
- Reservation Details (e.g., selected hotel, dates, number of guests)
- Any other data provided through our forms or correspondence
2. How We Use Your Information
The personal data we collect is used exclusively to:
- Process and confirm your reservations with the selected hotels
- Send booking confirmations and notifications
- Facilitate communication between you and the hotels
- Improve our services and customer experience
- Comply with legal obligations as required by Costa Rican law
We do not use your data for marketing purposes unless you explicitly agree to receive promotions or newsletters.
3. Sharing of Your Information
We share your personal data only in the following situations:
- With the selected hotel to confirm and manage your reservation
- With service providers assisting us with operations (e.g., technical support), under strict confidentiality agreements
- When required by law, such as in response to legal requests or compliance with court orders
We will not sell, rent, or share your personal data with third parties for commercial purposes.
4. Your Rights Regarding Personal Data
In compliance with Costa Rica’s Law No. 8968, you have the following rights:
- Access: Request information about your personal data stored in our system
- Correction: Request corrections if your data is inaccurate or incomplete
- Deletion: Request the deletion of your data when it is no longer necessary for the purposes collected
- Objection: Object to the processing of your data in specific cases
To exercise these rights, contact us at travel@daypasscr.com We will respond within the legally required time frame.
5. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. These measures include encryption and access controls. However, please note that no online system is completely secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes. When no longer needed, your data will be securely deleted.
7. Cookies and Tracking Technologies
Our platform may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze traffic and improve our services. You can manage or disable cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting. We recommend reviewing this page periodically to stay informed.
9. Governing Law
This Privacy Policy is governed by the laws of the Republic of Costa Rica, including Law No. 8968. Any disputes related to this policy will be resolved under the jurisdiction of the courts of San José, Costa Rica.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: Travel@daypasscr.com
Phone: +506 6478 2810
By using our platform, you acknowledge that you have read and understood this Privacy Policy.
